At Hero Finance our team have worked for both domestic and global financial institutions and carry a wealth of experience and knowledge. Frankly put, they know how to get the job done whilst providing an exceptional client experience.
A client centric approach is what drives us in our everyday dealings. We understand that our clients have specific needs that can not be easily satisfied by most providers, as a result, we have forged relationships with over 50 financial institutions to bring to our clients a full suite of opportunities and solutions.
Unlike a number of large financial service franchises in the market, we have a stringent broker recruitment process which we strictly adhere to. Our brokers are property investors and have been clients themselves and they know the journey a client must take. As a result, by sharing their first hand experience, they guide their clients accordingly.
Our team moves at the client’s pace and not the pace driven by KPI’s and volume targets which is typical of larger institutions. We will not be dictated by targets. This company was formed to disrupt the conventional banking and service model and through below market rates coupled with unmatched service we have been able to make our presence felt in the market.